Let's talk
Whether you're registering as a merchant, exploring a distributorship, or need support, tell us what you need and the right team will reach out.
Reach us directly
- Call us+91 86910 00748
- WhatsAppChat with our team
- Emailconnect@outpayindia.com
- Support hoursMonday to Saturday, 9:30 AM to 6:30 PM ISTWe usually reply within one business day.
Get started
Send us an enquiry
Choose what you need help with and we will route it to the right team.
We will never ask for your Aadhaar number, PAN, bank details, UPI PIN or OTP on this form. Documents are collected only during verified onboarding.
Quick answers
What is OUTPAY INDIA?
OUTPAY INDIA is a technology-enabled merchant network that improves access to cash and assisted digital financial services across India. We connect customers with trusted local merchants, and support those merchants with secure technology, structured operations and transparent processes.
Is OUTPAY INDIA a bank?
No. OUTPAY INDIA is a technology-enabled service platform and is not a bank. Services are made available through tie-ups with authorised banks, business correspondents and regulated partners, subject to eligibility, limits and applicable regulations.
What services can I get at an OUTPAY merchant point?
Services may include UPI cash access, AePS, domestic money transfer, micro-ATM services, recharge and utility payments, and BBPS bill payments. Which services a particular merchant offers can vary, so confirm with the merchant before you go.
How do I get cash from an OUTPAY merchant?
Find a nearby authorised merchant point, confirm the service is available, enter the amount, and authenticate securely. Your transaction is verified before it is completed, and you receive your cash along with a digital receipt.
What are your support hours, and how quickly will you reply?
Our team is available Monday to Saturday, 9:30 AM to 6:30 PM IST. Enquiries sent outside these hours are answered the next business day, and we typically respond within one business day.